The term RentalGuide24 or 'us' or 'we' refers to the owner of the website whose registered office is 76A Gingell Street, Castlemaine, 3450 VIC, Australia. The term 'you' refers to the user or viewer of our website.
Hosts, property owner, managers of the rental property should understand and follow laws in the cities, countries, listing properties in some cities, countries could be as you must register to get a license or permits. Hosts, property owner, managers of the rental property should review local laws before listing their property on RentalGuide24 website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
How this website work, Application and Services Work
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. When uses this website services RentalGuide24 are not a part of agreements between hosts and renter. RentalGuide24 is not either a real estate broker, agent or insurer. RentalGuide24 has no control of hosts, guests or any users of this website or connected with any property listed here. We disclaims all liability to fully extent permitted by law.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Eligibility. The website and applications are intended solely for persons 18 year or older, by using this website you guarantee and age of 18 years or older.
RentalGuide24 are a website and online platform for guests (renters) and hosts (property owners) to meet and arrange for booking of rental properties. Including lodging or accommodation and some case transports. RentalGuide24 not own this rental properties or sell or re-rent in anyway. RentalGuide24 responsibilities are limited to facilitating website and services and limited payment service for host and property rentals for accepting payment from guests on behalf of host and or the rental property.
RentalGuide24 services on this website are to connect guest with host and the property rental. RentalGuide24 have no control of content for hosts listings and descriptions, bookings will be made and accepted of the members at own risk.
Registration for property owners or hosts and/or guests are a must for use of all our services to members or make a bookings. If some third party are involved, you have an agreement with third party service, RentalGuide24 have no responsibility what’s so ever, what we can’t control. As a host member or guest you agree to write truthfully details when sign up and also not share information and keep your details and password safe. If any activities or actions are done with your account, out of your control, you must immediately notify RentalGuide24 website.
A member is allowed to create listing for your properties or as a host. You will be asked many questions for the listing and your private details, other members or guests will be able to book your property or listing. The prices in the listing are final, you can’t raise the price or ask for extra funds of the listing after a booking or if a guest contact host prior a booking.
You as a member with property listings are own responsible for the listing(s). You are also responsible that you not break any local laws or regulations your property can be involved in, also you self are fully responsible to follow tax laws in the country your property are located or your home country tax laws. RentalGuide24 reserves the right to remove any listing without notice, who not follow the law where property are located or your home country of residence.
RentalGuide24 can also remove a property listing if it's break any rules against this website RentalGuide24. This website have full power to remove any listing who break the rules and without notice.
Members also promise to write descriptions or where you have control to write content on the website listing(s) and must be in a responsible way for other readers/visitors of the website and not offend any group or country. Host and property owners must also behave correct and use a proper language against other members when correspond with email, phone or in any way. RentalGuide24 can respond with legal action or remove listing, member host or guest.
Host/property owner photos, content must be accurate and not borrow from other websites without their permission. We at RentalGuide24 will in some cases use your photos, video for commercial purposes and promise to use in a proper way, without any compensation to property owner or host. All content, photos, videos, system, code on RentalGuide24 are owned by us. and can’t be used or borrow in anyway without our permission.
Booking and payments
As a host or property owner you are fully responsible for your listing(s), you must accept or reject a booking or inquiry within promised period, if no response from host, than the booking will expire and funds collected will be returned. If a booking are confirmed guest will get a notice. Either with email, SMS or phone. RentalGuide24 will collect the non-refundable amount listed on the website and this will not be returned if guest/renter cancel a confirmed booking. The second and final payment will have some restrictions if it will be refunded, is up to hosts cancellation policy of just this property you have booked. If cancellation are accepted then RentalGuide24 will return the money with some restrictions. In some cases we have some expenses, fees from creditcard or either our bank or renter/guest bank. The refunded money will be less if any bank or creditcard fess are applied or fees have been taking in first transaction. This is beyond website control.
Host or property owner shall agree that payments made from guest, be considering same as payment between guest and host.
RentalGuide24 not charge any fees to list a property on the website, however if owner of property or host apply for some extra website feature host or owner of property will be charge the fee stated on the website and it show clear, so no mistakes should be done from either part.
Payments and Fees for owner/host
If owner/host cancel a confirmed booking, hosts agree to be charged a penalty to cover RentalGuide24 expenses, read more on “Owner cancellation page”.
Payment between RentalGuide24 and property owner, it could be some fees from owner property bank what RentalGuide24 have no control over or some fees when a currency exchange must be done and to follow laws and regulations in certain countries or when website get paid in different currency.
Currency can go up or down and are totally out of websites control, RentalGuide24 are not responsible and not willing to compensate for any losses. RentalGuide24 can in certain rare cases apply our special circumstances cancellation policy who can overwrite all cancellations policy from both website, host or guest.
Host must be verified member of RentalGuide24 before any funds will be transferred after a successful rental.
Security deposits are paid first day of arrival in cash to the host or property owner. (Some owner/host may accept credit cards). Security deposits currency and amount will be shown on both website and email booking confirmations. The property owner or host have the right to block a check-in until guest have paid the security deposit. Security deposit should be refunded in same amount and currency if no other agreements made between host and guest. Example any damaged or extra service will be reduced from the security deposit before handled back to guest when check-out.
Important: No security deposits are allowed to be paid before arrival (check-in to property) by credit card, bank transfers or any sort of money transfers.
In case of damage
Host and guest should try to settle an agreement or host/property owner should call police and make a report. RentalGuide24 have no obligations or power to help, however in cases how can’t be resolved between host and guest, after we get reports from both partner RentalGuide24 will try to help and negotiate a fair solution.
In cases where guest have moved in and property are not in condition at stated on website, guest must report within 24 hours to RentalGuide24 website and we will hold the rental payments of the property until a solution between host and guest have been reached. In certain cases, if no agreement will be reached. After RentalGuide24 have received documentation and photos from both partner website could make is own decision and over rule any part. Except if authorities are involved or report to police have been made.
Guest cancellations and refunds
If guest wish to cancel a confirmed booking made at any time on RentalGuide24 website. Hosts cancellation policy will apply for this listing and time. Websites ability to refund fees depend on hosts cancellation policy. The websites non-refundable amount is not returned to guest.
If owner/host cancel a confirmed booking all payment are returned to guest, website will try to find a replacement property and current payments made will be balanced against new rental property if guest accepts the new rental property.
RentalGuide24 can in certain rare cases apply our special circumstances cancellation policy who can overwrite all cancellations policy from both website and host.
Both guest and host are responsible for any modifications and both guest and host agrees to pay any fees involved in edit a confirmed booking.
Guest are fully responsible for leaving accommodation in the condition as it was when you arrived, is also applies to surrounding properties, community, facilities, as a guest you understand and agree you are fully responsible for your own acts and behavior to any damage, invite people or give access for people to the rental property.
Guests minimum booking age
The minimum age required to book all rental properties is 18 years and a valid credit card is needed for this website.
Hosts can set their own minimum booking age for there property, age between 18-55 years. Hosts booking age is required for guest to make a reservation for this property. Guests can find details on the minimum booking age set for the property by visit the properties listing page and scroll down to policies.
You as host/owner understand you are fully solely responsible for any taxes, tax reporting involved with your listing on this website for country or countries involved with your listing. RentalGuide24 have not the ability to help members with tax questions for your country or where the property is located.
When book international travel reservations with third party or plan your trip with RentalGuide24 website you are fully responsible that you meet foreign entry requirements. And you have visas and passports in order. Consult with embassies before your trip. Also consult with your physician that you follow all medical guidance before booking your trip and local laws if bring medications. Follow your own countries advice when visiting countries who may involve greater risks then other or any countries with warnings or red flags. Most countries have governments websites with advice when travel to other countries for advice about safety, regulations and warnings.
Links to other websites:
Links to this Website:
Other website users or visitors may link to this website. Links provided on external websites should indicate clear that the link(s) point to RentalGuide24 Website fair and not misleading any visitors. The website link on external websites should not confuse user and visitors of the origin of RentalGuide24 website content.
You agree to RentalGuide24 privacy policies.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of kingdom of Thailand.
RentalGuide24.com are managed and owned by company:
76A Gingell Street
Castlemaine, 3450 VIC
Hosts, property owner, managers of the rental property should review local laws before list property on RentalGuide24.
Last Edited on 2017-05-25